Frequently Asked Questions
- I registered for this course before, but now I cannot log in. Why is that?
- I registered after March 1, 2008 but cannot log in. Why?
- How do I get my certificate?
- I have taken this quiz several times, and I cannot pass. What do I do?
- How do I change my quiz answers?
- I retook the quiz, but the score stayed the same. Why?
Q: I registered for this course before, but now I cannot log in. Why is that?
As of March 1, 2008, the NIH Office of Extramural Research (OER) on-line tutorial Potecting Human Research Participants replaced the NCI Human Participant Protections Education for Research Teams course.
The NCI course is no longer available. The OER on-line tutorial is a totally new course, with new content.
If you try to login with a user name/email address or password used for the NCI course, it will not work. To complete the new OER course, you must register by clicking on the “registration form” link or the Register button located at the following URL: http://phrp.nihtraining.com/users/login.php
For questions regarding the NCI Human Participant Protections Education for Research Teams course or certificates for that course, please send an email to: ncioesisupport@mail.nih.gov
Q: I registered after March 1, 2008 but cannot log in. Why?
You can log into the course from the login page. Use your email address and password. If you cannot remember your password, click on the link titled Forgot your password? to retrieve it via email.
Q: How do I get my certificate?
You must complete all sections and all quizzes. A check mark will appear next to a section name when you’ve read it. There are also four quizzes that must be completed. A green check mark (
) will appear to the right of your quiz score when you have answered correctly the required number of questions.
Also, please ensure all pop-up blockers are turned off, as the certificate will open in a new window for your convenience.
Q: I have taken this quiz several times, and I cannot pass. What do I do?
Some quiz questions have multiple answers possible. A radio button () signifies only one possible answer. A check box () signifies many possible answers, and that there is more than one correct answer
For example, the Respect for Persons quiz, 2 questions have more than one correct answer. Please try reviewing the section and taking the quiz again.
Q: How do I change my quiz answers?
You can only change your quiz answers if you have not passed the quiz. Once you have passed the quiz, your answers are locked in and can no longer be changed.
Q: I retook the quiz, but the score stayed the same. Why?
Quizzes are automatically updated upon submission. If your quiz score is the same as it was before you retook it, then it’s simply a coincidence.
Technical Support Form
If you experience technical problems which the above FAQs do not cover, please fill out our Technical Support Form or contact the webmaster at support@nihtraining.com
